1. Introduction and Scope of Policy
662b ("we", "us", or "platform") operates an online betting and casino service for players in Bangladesh. This privacy policy ("policy") describes in detail how we collect, process, and protect the personal information of you — the user ("user") of the 662b website and related services.
This policy applies to all services, products, websites, and mobile platforms of 662b. If you disagree with any term of this policy, please refrain from using our services and contact us.
2. What Types of Information We Collect
662b collects various types of information that are necessary to provide our services to you. The types of information are listed below:
2.1 Information Provided Directly
- Verifiable information relating to name, date of birth, and national identity card or passport
- Email address and mobile number
- Username and password chosen at account creation (passwords are always encrypted)
- Financial information related to deposits and withdrawals (transaction details for bKash, Nagad, Rocket, or bank transfers)
- Copies of documents submitted for identity verification
2.2 Automatically Collected Information
- IP address and device identifier information
- Browser type, operating system, and device model
- Date and time of platform access, session information
- Logs of which pages you visited, which games you played, and which bets you placed
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
- Information received through identity and age verification service providers
- Regulatory databases for fraud prevention and anti-money laundering verification
- Transaction verification reports from payment processors
3. Purposes of Data Collection
662b processes your information only for specific, legitimate, and necessary purposes. We never collect unnecessary information.
- Account management: To ensure registration, login, profile updates, and account security.
- Identity and age verification: To confirm that only users aged 21 or above hold accounts and to prevent fraud.
- Financial transactions: To process deposits and withdrawals and to investigate any discrepancies.
- Gaming services: To record your bets, winnings, and history and to improve service quality.
- Customer support: To resolve your issues quickly when providing assistance via live chat or email.
- Responsible gaming: To detect unusual playing patterns and provide timely support.
- Regulatory compliance: To comply with applicable laws and regulations and to conduct anti-money laundering (AML) checks.
- Technical improvement: To analyse platform performance and improve the user experience.
4. Data Sharing and Disclosure
662b never sells, rents, or transmits your personal information to third parties for marketing purposes. Information may be disclosed only in the limited circumstances listed below:
4.1 Third Parties Supporting Our Services
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and maintenance of technical infrastructure. These providers receive only the minimum information needed to deliver specific services and are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
We may disclose information when required by a court order, a regulatory authority investigation, or applicable law. In such cases we provide only the information specified by law.
4.3 Business Transfers
In the event of a future business merger or acquisition, user information may be transferred. In such cases the receiving entity will be required to maintain privacy protections equal to or higher than those in this policy.
5. Cookies and Tracking Technologies
662b uses cookies and similar technologies to improve your browsing experience and to ensure platform functionality. Cookies are of several types:
- Essential cookies: Required to maintain login sessions and ensure security — disabling these will prevent the service from working properly.
- Functional cookies: Help remember your preferences and settings (such as language selection).
- Analytics cookies: Help us understand which pages are used most and where improvements are needed.
You can control cookies by changing your browser settings. However, disabling essential cookies may limit some services.
6. Data Retention Period
662b retains all information for as long as your account is active. Even after account closure, certain information may be retained for a defined period for the following reasons:
- Financial transaction records: for the period required under applicable laws and anti-money laundering regulations.
- Dispute resolution: until any dispute or legal claim is resolved.
- Regulatory obligations: as directed by the relevant authorities.
After the periods mentioned above, data is securely deleted or anonymised.
7. Data Security Measures
662b has adopted industry-standard technical and organisational measures to protect your information:
- SSL encryption: All data transfers are encrypted using TLS/SSL technology.
- Password hashing: Your password is never stored in plain text — strong hashing algorithms are used.
- Access controls: Only authorised staff can access your information, and only on a need-to-know basis.
- Two-factor authentication: An additional security check is performed when accessing your account.
- Regular security assessments: Regular testing is carried out to identify security vulnerabilities in the platform.
- Data backups: Regular encrypted backups are maintained to prevent data loss.
While we always strive to ensure the highest level of protection, no method on the internet is 100% secure. Should a security incident occur, we will promptly notify the affected users.
8. Protection of Minors' Information
662b strictly provides services only to users aged 21 or above. We never knowingly collect or process information from minors. If we suspect that a user is under 21, we immediately suspend their account and take steps to delete their information. If a parent or guardian believes their child has registered on our platform, please contact us without delay.
9. International Data Transfers
662b's servers and technical infrastructure may be located in various countries. Whenever your information is transferred outside Bangladesh, we ensure that the destination country has adequate data protection measures in place or that we have a data protection agreement with the relevant service provider.
10. Your Rights
As a 662b user, you have several important rights over your own information:
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to have incorrect or incomplete information corrected.
- Right to erasure: The right to request deletion of your information in certain circumstances (though this may not be possible where legal obligations apply).
- Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
- Right to data portability: The right to receive your data in a structured, machine-readable format.
- Right to object: The right to object to the processing of your information for specific purposes.
- Right to withdraw from marketing: The right to unsubscribe from promotional communications at any time.
To exercise these rights, contact us through the means listed below. We will respond to your request within a reasonable time.
11. Your Responsibilities for Account Security
You also have certain responsibilities for the security of your account:
- Use a strong and unique password and change it regularly.
- Never share your login details with anyone else.
- Always log out after using your account, especially on shared devices.
- If you notice any suspicious activity, notify 662b immediately.
- Be cautious of phishing or fraudulent emails — 662b will never ask for your password by email.
12. Third-Party Links and Services
The 662b platform may occasionally contain references to third-party services. This policy applies only to 662b's own collection and use of information. Third-party service providers have their own privacy policies and we are not responsible for their practices.
13. Changes to This Policy
662b may update this privacy policy from time to time. For significant changes, we will post a notice on the platform and the "last updated" date in the document will be changed. Continuing to use the platform after a change is made will be considered acceptance of the updated policy. It is therefore advisable to review this policy regularly.
14. Contact Us
For any questions or concerns about this privacy policy, or to exercise your rights regarding your information, please contact us:
Contact Methods
Our privacy team will review your request and respond as soon as possible.
Email: [email protected]
Live chat: available 24/7 in Bengali and English
To ensure your data request is processed correctly, please contact us from your registered email address and include your username for account identification.